Shipping & Returns

Shipping

Orders are packed and dispatched within 1 business day, Monday to Friday.

We ship from Florida, USA via USPS Ground Advantage. Most orders arrive in 3 to 5 business days.

You get a tracking number by email as soon as it leaves us.

Shipping cost

Free Standard Delivery 2-5 Days | $12.99 Express Shipping 1-3 Days

Where we ship

International Shipping, Domestic Shipping.

Returns

30 days from delivery, full refund. The product should be in re-sellable condition, but we are not going to be difficult about a bit of dog hair.

Starting a return

Email support@everkeptco.com with your order number. We send you a return label within one business day. You do not need to explain yourself.

Refunds

Once your return reaches us we refund to your original payment method within 3 to 5 business days. Your bank may take a few days longer to show it.

Damaged on arrival

Send a photo to support@everkeptco.com and we will send a replacement. Do not post it back, keep it or bin it, whichever is easier.

Exchanges

Simplest route is to return the original for a refund and place a new order.


EverKept is a trading name of Nexus Business LLC.

17350 STATE HWY 249 STE 220 29384
 HOUSTON, TX 77064